Tech Mahindra is hiring for the position of Customer Support | Pune.

Tech Mahindra is a leading multinational technology company that provides innovative solutions to its clients. The company is currently seeking talented individuals for the position of Customer Support in its Pune location. This is an exciting opportunity for candidates who are passionate about providing excellent customer service and have a strong work ethic. 

With a focus on personal and professional growth, Tech Mahindra offers a dynamic and supportive work environment for its employees. If you have the skills and experience required for this role, we encourage you to apply for this exciting opportunity with Tech Mahindra.

Job Summary

Company: Tech Mahindra

Position: Customer Support

Location: Pune

Job Type: Full Time

Working: Work From Office 

Industry: BPO

Functional Area: Customer Service

Vacancies: 200

Apply Link: Click here to apply 

Official Website: Tech Mahindra 

Hiring Criteria.

Experience: 1 to 7 years

Qualification: Graduation

Salary: 4 to 4.5 LPA

Age Criteria: 20 to 35 years

Language Known: English

Previous Industry Experience: BPO, Telecom

Previous Functional Area: Customer Service

About The Company. 

Tech Mahindra is a leading Indian multinational company that provides technology-driven solutions to customers across the globe. It is a subsidiary of the Mahindra Group and has a strong presence in the telecom, financial services, manufacturing, retail, and healthcare industries. With a focus on digital transformation, Tech Mahindra helps its clients stay ahead of the curve by leveraging cutting-edge technologies and best practices. The company has a strong reputation for delivering quality services and has received numerous awards and recognition for its innovative solutions. 

If you’re looking for a company that values diversity, fosters personal and professional growth, and is dedicated to making a difference in the world, Tech Mahindra is the right choice for you.

At Tech Mahindra, employees have the opportunity to work on innovative projects, learn new skills, and grow both personally and professionally. The company values diversity and fosters a supportive, inclusive work environment where employees are encouraged to bring their unique perspectives and ideas to the table. If you’re looking for a challenging and rewarding career in the technology industry, Tech Mahindra is an excellent choice.

Roles and Responsibilities.

Tech Mahindra is seeking a talented and experienced professional to join their team in Pune as a Customer Support representative. This is a fantastic opportunity for individuals with a passion for delivering exceptional customer service and a strong work ethic.

Requirements

• Minimum 1 Year of Experience: Candidates must have a minimum of 1 year of experience in an international BPO.

• Education: UG or any Graduation degree is required for this role.

• Skills: The ideal candidate must have experience in a BPO environment, have excellent customer service skills, and be knowledgeable in an international call centre. They should also have a good understanding of computer and internet technology and knowledge of billing. The role requires the ability to work in US shifts.

• Work Environment: This is a full-time, in-office position with a 5-day work week and a split week off.

Compensation Package:

• 12 to 17 months of experience: INR 400,000 per annum (INR 25,000 during training and INR 28,000 on the production floor).

• Over 18 months of experience: INR 450,000 per annum (INR 28,500 during training and INR 31,500 on the production floor)

Loyalty Bonus: Tech Mahindra offers a 10,000 INR loyalty bonus for Verizon agents after 6 and 12 months of employment, adding up to a 20,000 INR annual bonus paid in two parts (10,000 INR + 10,000 INR).

How To Apply?

To apply for the Customer Support position at Tech Mahindra in Pune, interested candidates can submit their updated resumes and cover letter to the designated HR team. The HR team will review the applications and get back to the shortlisted candidates with further instructions on the next steps. 

Click on Apply Now below to submit your application.

Summing Up

If you have the skills and experience required for this role and are looking for a challenging and rewarding career in a supportive work environment, we encourage you to apply for the Customer Support position at Tech Mahindra in Pune.

Note: We never ask for money for any sort of recruitment activity. You are also requested not to pay anyone for recruitment promises.  

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